We're here to help

Finding the right home textile should feel straightforward. Whether you are comparing sofa-cover measurements, choosing a bedding size or checking an existing order, the CORAVISSE team welcomes your questions.

Email our team

office@coravisse.com

Email is our primary customer-support channel. To help us respond efficiently, please include your order number and checkout email address if your question relates to a purchase.

What can we help with?

• Before you order: product dimensions, material information, colour options, care instructions and set contents.
• After you order: order details, shipping and tracking updates, and requests for changes before dispatch.
• If something isn't right: incorrect or missing items, damage, defects, returns, exchanges and refunds.
• Other questions: privacy requests or general website enquiries.

For a faster answer

When appropriate, include the product name, a short description of the issue and clear photographs of the item or packaging. Please never email full payment-card numbers or account passwords.

We review messages during normal business operations. Response times can vary during public holidays and busy periods. For an urgent order change, contact us as soon as possible; changes are not always possible once processing or shipping has begun.

Returns and written correspondence

For returns, contact our team so we can identify the order and provide instructions. This does not limit your statutory consumer cancellation rights.

YUNNING LIMITED — CORAVISSE Returns
7 Copperfield Road
Coventry, West Midlands
England, United Kingdom
CV2 4AQ

Business information

Trading name: CORAVISSE
Legal entity: YUNNING LIMITED
Website: https://coravisse.com/
Email: office@coravisse.com
Registered address: 7 Copperfield Road, Coventry, West Midlands, England, United Kingdom CV2 4AQ

For details about your rights and order options, please review our Shipping Policy, Return & Refund Policy, and other site policies.