Last Updated: 30 October 2026

This Privacy Policy describes how YUNNING LIMITED, trading as CORAVISSE (“we,” “our,” or “us”), handles personal information collected through https://coravisse.com/ (the “Site”), including when you browse, place an order, contact us, or interact with our online services.

Controller / Business: YUNNING LIMITED
Contact: office@coravisse.com
Registered Address: 7 Copperfield Road, Coventry, West Midlands, England, United Kingdom CV2 4AQ

1. Information We Collect

Depending on the way you use the Site, we may collect:

• Contact details: name, email address, telephone number if provided, billing and delivery addresses.
• Purchase details: products ordered, quantities, order numbers, payment status, fulfilment and delivery details, returns and refunds.
• Account details: login and account preferences if you create a customer account.
• Communications: messages, attachments, product questions, complaint and support correspondence.
• Technical information: IP address, device and browser information, approximate location derived from technical data, site activity, referral information, and cookie identifiers.
• Marketing preferences: subscriptions, consent settings, and communication preferences where applicable.

Payment-card information may be collected directly by our payment providers. We may receive limited transaction records needed to process and support an order, but we do not require customers to provide full card numbers by email.

2. Why We Use Personal Data and Our Legal Bases

Under UK data-protection law, processing must have an appropriate legal basis. Depending on the activity, we process data for:

• Contract performance: taking payment, confirming orders, fulfilling purchases, arranging delivery, processing permitted cancellations, and responding to order questions.
• Legal obligations: tax and accounting records, consumer-law compliance, responding to valid legal requests, and other legal duties.
• Legitimate interests: securing our website, preventing fraud, responding to support queries, managing the business, and improving service where these interests are not overridden by your rights.
• Consent: sending optional marketing where consent is required and placing or accessing non-essential cookies where consent is legally required.

Where we rely on consent, you can withdraw it using the available preference controls or by contacting us. Withdrawal does not affect processing carried out lawfully before it.

3. Orders, Payments, and Delivery

We use relevant contact and transaction information to prepare and deliver orders, resolve fulfilment issues, manage returns, and provide customer support. We may share necessary information with payment processors, e-commerce platform providers, carriers, fulfilment providers, and fraud-prevention services acting under appropriate arrangements.

4. Cookies and Similar Technologies

The Site may use cookies and similar technologies for functions such as maintaining a shopping basket, keeping the website secure, remembering preferences, and understanding how the Site is used.

Some technologies are strictly necessary for an online service requested by the user. Others, such as certain analytics or advertising trackers, may require consent under UK rules. Where consent is required, we aim to provide an appropriate choice before using those technologies and a way to revisit relevant preferences.

You can also manage cookies using your browser. Blocking necessary cookies may affect shopping-cart or checkout functionality. This policy does not replace a working cookie-consent mechanism where one is required.

5. Analytics and Advertising

We may use analytics or advertising services to understand traffic, evaluate marketing performance, and improve the customer experience. The third-party providers in use may change. When such services are enabled, they may process device data, activity information, and identifiers subject to applicable law and your choices.

Certain disclosures for targeted advertising may be governed by additional privacy laws in the location where you live. We will provide the applicable information and choices when legally required. This section should be kept consistent with the actual tags, pixels, and apps installed on the store.

6. Who Receives Personal Data

We may disclose data to service providers that support:

• Store hosting and e-commerce operations
• Payment processing and fraud screening
• Shipment preparation, delivery, and tracking
• Email and customer support
• Website security, technical maintenance, and analytics
• Professional advice, legal compliance, and regulatory obligations

Providers receive only the information reasonably necessary for their tasks. Some providers act as independent controllers under their own privacy notices.

7. International Transfers

Some service providers may process personal data outside the United Kingdom. Where UK data-protection rules require safeguards for an international transfer, we take steps intended to ensure an appropriate transfer mechanism or other lawful basis is in place.

8. Data Retention

We keep personal data only for as long as reasonably necessary for the purposes for which it was collected, including transaction processing, customer service, fraud prevention, legal claims, and accounting or tax obligations. Actual retention periods may vary depending on the category of information and applicable requirements. Data no longer required will be deleted, anonymised, or otherwise handled appropriately.

9. Data Security

We use reasonable administrative and technical controls intended to protect customer information. However, internet communications and electronic storage cannot be guaranteed completely secure. Customers should use strong account credentials and avoid sharing passwords or verification codes.

10. Your UK Privacy Rights

Where UK GDPR applies, and subject to legal conditions and exceptions, you may have the right to:

• Be informed about how personal data is used
• Request access to your personal data
• Request correction of inaccurate data
• Request erasure in qualifying circumstances
• Request restriction of processing
• Object to certain processing
• Receive or transfer eligible data in a portable format
• Withdraw consent when processing relies on consent
• Challenge certain solely automated decisions where applicable

To make a request, email office@coravisse.com with enough information for us to identify your request. We may ask for proportionate identity verification before disclosing personal data.

You may also raise concerns with the UK Information Commissioner's Office (ICO) at https://ico.org.uk/.

11. Rights in Other Jurisdictions

Visitors outside the UK may have additional privacy rights under applicable local law, including access, deletion, correction, or choices about targeted advertising. Where such laws apply, we will consider eligible requests in line with the relevant requirements.

12. Marketing Communications

If you subscribe to marketing messages or otherwise qualify for permitted marketing communications, we may contact you about products or offers. Marketing emails will provide an appropriate way to opt out. Transactional messages relating to an existing order, support inquiry, or legal notice may still be sent as needed.

13. Children's Privacy

Our Site is intended for general retail shopping and not directed at children. We do not knowingly seek personal information from children in circumstances that would violate applicable law. Please contact us if you believe personal information has been provided improperly by a child.

14. Third-Party Websites

Our Site may link to courier tracking pages, payment services, or other independent websites. Their handling of information is subject to their own terms and privacy notices.

15. Updates

We may update this policy to reflect changes in products, data practices, technology, or legal requirements. The current version will be published with an updated effective date.

16. Contact

CORAVISSE — YUNNING LIMITED
Email: office@coravisse.com
Registered Address: 7 Copperfield Road, Coventry, West Midlands, England, United Kingdom CV2 4AQ